Shipping & Returns

SHIPPING

Orders are processed and shipped within 1 to 2 business days. During busier times it can sometimes take a little longer.

METHOD COST TIMING

UK NEXT WORKING DAY

(ORDER BY 2PM Mon-Thurs)

£4.99 1 WORKING DAY

STANDARD DELIVERY

(ON ORDERS OVER £79.99)

FREE 2-3 WORKING DAYS
STANDARD DELIVERY
(ON ORDERS UNDER £79.99)
£2.99
2-3 WORKING DAYS

 

Once your order has been shipped, you will receive an email containing your shipment tracking number which you can use to track your delivery.

At Florence Marine X UK we only ship to the UK only. For our US site, please go here. For Our European site, please go here.


RETURNS

We hope you love your Florence Marine X gear, but we understand that sometimes products don’t fit, or you just want to return your purchase. That’s not a problem! 

You can return your items as long as:

  • You made your purchase from a Florence Marine X UK
  • Your purchase was received was received within the last 30 days
  • Your products is in its original condition, unworn, unwashed, has the original tags and packaging 

Please package your return up and include a note with your original order number, name, contact information and reason for return. Our UK returns address is:

Florence Returns
Unit H, Hilton Park
Church Farm Lane
East Wittering
PO20 8RL
UK

Unfortunately, we do not currently offer exchanges. If you need a new size, please return the original for a refund and place a new order as soon as you can.

Customers are responsible for the cost of returns and ensuring they get to us safely. We will be unable to accept responsibility for returns that are lost in transit to us. 

For any orders placed on Florencemarinex.com, please visit our US site here.